Tourist Guide to Visit Xel-Há

Tourist Guide to Visit Xel-Há

Thanks to its privileged location in the Caribbean Sea, this ecotourism park is considered the largest natural aquarium in the world and a natural wonder, according to the Xcaret Group, which describes it as “A heaven, close to you”.

In this place, you will fall in love with the beautiful cove and the surrounding jungle environments, ideal for snorkeling and observing the great variety of marine species that inhabit its waters. Undoubtedly, it is an unforgettable experience for all who visit.

How to get to Xel-Ha?

From Cancun

If you are in Cancun, the best way to get to Xel-Ha is by car or by a tourist transportation service. The distance is approximately 122 kilometers and the trip takes about an hour and a half. You can rent a car or use bus services such as ADO, which offer direct routes.

From Playa del Carmen

For those in Playa del Carmen, the trip to Xel-Há is shorter, about 48 kilometers, and takes about 45 minutes by car. As from Cancun, you can rent a car, take a cab or use the tourist bus services.

From Tulum

If you are in Tulum, Xel-Ha is only 16 kilometers away, which makes the trip very quick and easy. You can get there by car, cab or even bicycle if you are feeling adventurous.

How does the entrance fee work?

Unlike other parks such as Xcaret or Xenses, the entrance fee to Xel-Ha includes access to the main attractions and all the facilities. In addition, you can enjoy unlimited drinks and food at any of its restaurants, snack bars and bars. There are more than 20 activities available for you to have fun all day long.

Why Xel-Há is a Good Place to Visit?

Xel-Ha is known as a natural aquarium where you can enjoy an impressive variety of aquatic and land activities in an incomparable natural environment. It is an all-inclusive park, which means that once inside, you can enjoy food, drinks and activities at no additional cost.

What to do in Xel-Ha?

Water Activities

  • Snorkeling: Xel-Ha’s star activity. Swim with a variety of fish in a safe and natural environment.
  • River Float: Relax and enjoy the scenery as you float down the river.
  • Cliff Jumping: For the more adventurous, Xel-Ha offers safe cliff jumping.

Land Activities

  • Bicycles: Explore the park by bicycle on specially designed trails.
  • Walking through the Chacahs Garden: Learn about the local flora while strolling through this beautiful garden.
  • Ziplines: Glide along zip lines that offer spectacular views of the park and its surroundings.

Best Restaurants in Xel-Há

Chulavista Restaurant: Chulavista is one of the most popular restaurants in the park, offering an international buffet with options for all tastes. Don’t miss their Mexican specialties.

La Cocina del Pueblo Restaurant: If you are looking for authentic Mexican flavors, La Cocina del Pueblo is your best option. Here you can enjoy tacos, quesadillas, and other traditional dishes.

Oasis Restaurant: For a more relaxed experience, the Oasis Restaurant offers a tranquil atmosphere with breathtaking views and a selection of fresh seafood.

Schedules and Rates


Xel-Ha is open every day of the year from 8:30 am to 6:00 pm. It is advisable to arrive early to make the most of your visit.


Rates vary depending on the season and whether you buy your tickets online or at the ticket office. Generally, prices are lower if you book in advance through their website.

  • Adults: Approximately $89 USD.
  • Children (5-11 years old): Approximately $44.50 USD.
  • Children under 5 years old: Free.

Where to stay?

Facilities: Barceló’s Occidental Tucancún Hotel is an excellent lodging option for those who wish to combine luxury and comfort. This all-inclusive resort offers three swimming pools, direct beach access, spa, and multiple fine restaurants.

Location: Located in the heart of Cancun’s Hotel Zone, the hotel is within walking distance of stores, restaurants and local attractions, making it a perfect starting point for exploring the Riviera Maya.

Why Choose Occidental Tucancún?

Staying at Barceló’s Occidental Tucancún Hotel is the best option for your visit to Xel-Há due to its proximity and services. The hotel not only provides transportation to the main tourist attractions, but also offers activities and entertainment for the whole family.

Book your stay now and discover all that Occidental Tucancun has to offer!

For more details about the hotel visit:

Tips for visiting Xel Há

To make the most of your visit to Xel Há, here are some useful tips:

  • Arrive early to make the most of the day.
  • Plan your tour in advance.
  • Buy your tickets in advance to get better prices.
  • Use the lockers that are scattered throughout the park to store your things. Be very careful with the key; if you lose it, it will cost you 20 USD. I recommend wearing it around your neck or tied securely around your wrist.
  • Arrive already dressed in your bathing suit to save time.
  • To go up to the lighthouse, you can’t take anything with you, neither shoes, hats nor cameras. Everything must be left in the lockers.
  • Bring a small backpack with a change of dry clothes, other shoes, sandals, an extra battery for your cell phone, a raincoat and your waterproof camera. All of these can be stored in the lockers.
  • If you do not have biodegradable sunscreen, bring your own and at the park entrance they will exchange it for a special one that does not harm the water or wildlife. When you leave, you will get yours back.
  • Wear aquashoes or crocs because the ground can be hot.
  • Life jackets are mandatory, even if you are an excellent swimmer.
  • Be careful with alcoholic beverages if you plan to do activities such as diving or snorkeling.
  • Go up to the lighthouse early to avoid the crowds.

Visiting Xel-Há is a unique experience that combines adventure, nature and sustainability. By staying at Barceló’s Occidental Tucancún Hotel, you can enjoy luxurious accommodations and easy access to all the wonders that the Riviera Maya has to offer. Follow this guide and get ready for an unforgettable trip.

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