How to Check Hafilat Card Balance Online in 2024


As public transportation continues to evolve, the convenience of cashless payment systems has become increasingly essential. In Abu Dhabi, the Hafilat card system provides an efficient way for commuters to pay for bus rides. With the advancements in technology, checking your Hafilat card balance check has become more accessible than ever. This guide will walk you through the steps to check your Hafilat card balance online in 2024, ensuring you always stay informed about your travel credits.

Understanding the Hafilat Card

Hafilat card is a smart card used for public transportation in Abu Dhabi. It is a rechargeable card that allows commuters to pay for bus fares seamlessly. The card can be topped up at various locations, including bus stations, retail outlets, and online. To ensure uninterrupted travel, it’s crucial to regularly check the balance on your Hafilat card.

Why Checking Your Hafilat Card Balance is Important

Regularly checking your Hafilat card balance has several benefits:

1. Avoid Insufficient Funds:  Ensure you have enough balance for your daily commute, avoiding inconvenience.

2. Budgeting:Helps in planning and managing your travel expenses.

3. Promotions and Offers:Stay updated with any promotional credits or offers added to your card.

Methods to Check Hafilat Card Balance Online in 2024

Here are the steps to check your Hafilat card balance online:

1. Visit the Official Hafilat Website

Open your preferred web browser and go to the official Hafilat website. The website is designed to be user-friendly, ensuring easy navigation for all users.

2. Access the Balance Check Section

Once on the website, look for the ‘Balance Check’ or ‘Check Balance’ option. This is usually found on the homepage or under the ‘Services’ menu.

3. Enter Your Card Details

Please provide your hafilat card number, located on the front of your card. Double-check your entry to avoid errors

4. Submit Your Information

 After entering your card number, click on the ‘Submit’ or ‘Check Balance’ button. The system will process your request and display your current balance on the screen.

5. Review Your Balance

your current balance will be shown along with any recent transactions. This information is crucial for keeping track of your spending and ensuring you have enough credit for your travels.

Using the Hafilat Mobile App

In addition to the website, Hafilat offers a mobile app that makes it even easier to check your card balance on the go.

1. Download the Hafilat App

The app is available on both the Google Play Store and the Apple App Store. Download and install the app on your smartphone.

2. Register or Log In

If you are a new user, you will need to register by providing some personal information and your Hafilat card details. Existing users can simply log in using their credentials.

3. Navigate to the Balance Check Feature

Once logged in, look for the ‘Check Balance’ option. This feature is typically displayed prominently on the app’s main dashboard.

4. View Your Balance

Enter your card number if prompted, and the app will display your current balance along with a transaction history.

SMS and Customer Service

For those who may not have internet access, Hafilat provides alternative methods to check your balance:

1.SMS Service

Send an SMS with your card number to a designated Hafilat number. You will receive a reply with your current balance.

2. Customer Service

Call the Hafilat customer service hotline and provide your card details to the representative. They can assist you in checking your balance and addressing any other inquiries you might have.

Tips for Managing Your Hafilat Card

1. Regular Top-Ups: To avoid running out of balance, make it a habit to top up your card regularly. You can set reminders or schedule automatic top-ups if available.

2. Monitor Transactions: Keep an eye on your transaction history to spot any discrepancies or unauthorized charges.

3. Stay Updated: Follow and Hafilat on social media or subscribe to their newsletter for updates on new features, promotions, and changes to the system.


Checking your Hafilat card balance online in 2024 is a straightforward process, thanks to the user-friendly website and mobile app. By keeping track of your balance, you can ensure a smooth and hassle-free travel experience in Abu Dhabi. Embrace the convenience of digital balance checks and make the most of your Hafilat card for all your public transportation needs.

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